Downgrades happen when a transaction contains certain components and usually refer to a card or transaction that has a higher cost associated with it. Reward or Corporate cards and transactions are examples of items that will incur downgrades. There are other things that can cause downgrades which are easily avoidable such as settling your batch within 24 hrs.
If you fail to batch out within a 24 hr period, those transactions can “downgrade” since they are considered to be less secure.
If you do not already have this function turned on, please call your U.S. Bankcard Services, Inc. (USBSI) Merchant Support Representative at 888.525.8558!